Shipping Information: Shipping is FREE regardless if you are ordering a single item or many items, there are never any additional charges. All packages ship via USPS First Class or Priority determined by the weight of the package. Your package will ship in 1 to 2 business days and you will receive a shipping confirmation with tracking information. If shipped via USPS First Class, your package should arrive in 4 to 6 days but please allow up to 9 days in accordance to the USPS guidelines. If shipped via USPS Priority Mail your package should arrive in 2 – 3 days.

Terms of Sale: By purchasing any item sold by Heartland Hoopla, the buyer expressly warrants that he/she is in compliance with all applicable International, Federal, State, and Local laws and regulations regarding the purchase, ownership, and use of the item. It shall be the buyer’s responsibility to comply with all International, Federal, State and Local laws governing the sale of any items listed, illustrated or sold. The buyer expressly agrees to indemnify and hold harmless Heartland Hoopla for all claims resulting directly or indirectly from the purchase, ownership, or use of the item in violation of applicable Federal, State, and Local laws or regulations. International buyers are responsible for any and all taxes or tariffs incurred.

Returns: Customer satisfaction is our top priority. In the event you are unhappy with the item or items purchased, please contact us so that we can reach a resolution to the problem. A refund or exchange will be given based on the request of the customer and the availability of the item. If a replacement is requested, the original item will need to be returned labeled with an RMA number issued by Heartland Hoopla.